Shipping Policy 0f Atlee Cosmetic
- Welcome to Atlee Cosmetic! We are committed to providing you with the best shipping experience. Please read our shipping policy carefully to understand how we handle and deliver your orders.
Shipping Locations
- We currently ship across India. International shipping will be available soon—stay tuned!
Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with your shipping details and tracking information.
Shipping Charges
- Standard Shipping: Free for orders above ₹299. Orders below ₹299 will incur a flat shipping fee of ₹69.
- Express Shipping: ₹150 for all orders (delivery within 1-2 business days, depending on the location).
Delivery Timeframe
- Standard Shipping: Estimated delivery time is 5-7 business days, depending on your location.
- Express Shipping: Estimated delivery time is 1-3 business days.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS.
- Use this tracking number to monitor your shipment status in real-time.
Undelivered or Delayed Shipments
- If your order does not arrive within the estimated timeframe, please contact us at hi@atleecosmetic.com with your order details.
- In the event of a delay due to the courier service, we will do our best to resolve the issue promptly.
Shipping Restrictions
- We do not ship to PO Boxes or military addresses at this time.
- Certain remote locations may require additional delivery time or incur additional fees. You will be notified in advance if this applies to your order.
Damaged or Lost Packages
- If your package arrives damaged, please contact us immediately with pictures of the product and packaging. We will assist you in getting a replacement.
- For lost packages, please reach out to us within 7 days of the expected delivery date so we can work with the courier to locate your order or provide a resolution.
Changes to Shipping Address
- If you need to change your shipping address, please contact us within 12 hours of placing your order at hi@atleecosmetic.com Address changes cannot be made once the order is shipped.
